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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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The Staff

August 8, 2025

5  out of  5
rating by The Staff
"This is Kathy. You have been very nice , honest and pleasant. It was a joy talking to you, Thank you for the help."
We responded:
"Thank you, Kathy! I'm happy to hear that you found our interaction pleasant and helpful. Your feedback means a lot to us. If you ever need assistance in the future, feel free to reach out!"
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Matt

August 4, 2025

1  out of  5
rating by Matt
"Predatory Tactics, Misleading Discounts, and Invasive Follow-Ups — Be Warned After entering my information online for an insurance quote, I was immediately bombarded with phone calls from multiple numbers. Within minutes, agents were calling, leaving voicemails—even while I was in meetings—claiming they could offer better deals than what I saw online. It quickly became clear that these were not helpful follow-ups, but high-pressure sales tactics designed to rush me into signing up. There was no meaningful discount for speaking with an agent, despite their promises. One agent, Nick Gambino, even asked me to mention him by name in a five-star review—while doing very little to actually help me understand the policy. The $10 gift card they dangle is just bait, not a customer benefit. They also pushed a tracking device (“beacon”) for a so-called discount, without explaining that the discount disappears if you don’t use it—and may never materialize even if you do. This felt deceptive, and I never consented to being tracked. The entire experience was invasive, misleading, and downright unethical. These agents pretend to be friendly but are clearly incentivized to say whatever it takes to close a sale. Do your research, and be extremely cautious—don’t trust the agents’ claims without written proof. To Nick Gambino: you need proper training. Stop pushing people into policies they don’t understand. Stop lying to customers. Be honest. Be better. ⸻"
We responded:
"Hello, Matt. When you request an online quote, especially through third-party sites, your information is often sold to multiple agencies, leading to numerous calls from various companies. Our agents aim to provide timely assistance, but we understand this process can result in a high volume of calls and can be frustrating, so we apologize if we add to that frustration. Regarding the Drive Safe & Save (DSS) program, the initial 10% discount applies when the "beacon" device is set up, with potential for up to 30% at renewal based on driving. If the device isn't used, the initial discount is removed. Explicit consent for any tracking device is always required. Our agents are trained to provide clear information and work consultatively. We've discussed your feedback with Nick Gambino. Our records and Nick's account confirm that policy details, including DSS, were explained clearly during your conversation, and you understood the terms before choosing to proceed. Our agents prioritize transparency, ensuring clients fully comprehend their coverage. If you'd like to discuss your recollection or clarify any policy details, please contact us directly at (503) 222-6601."
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Angie Fagg

July 25, 2025

5  out of  5
rating by Angie Fagg
"Nik and Nate were both wonderful when I called yesterday to change my insurance over to state farm after having a pretty bad experience with my old insurance company. I really appreciated how clearly they communicated with me about my new policy and what it would cover, and the real human connection I felt from them both."
We responded:
"Thank you for your review, Angie! I'm so happy to hear that Nik and Nate provided you with clear communication and a genuine connection while helping you transition to State Farm. It's great to know they made your experience a positive one. If you have any questions or need further assistance, feel free to reach out!"
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David Laborde

July 24, 2025

5  out of  5
rating by David Laborde
"Just had a great experience switching to State Farm with Ryan. Super easy to work with and super friendly. I’d highly recommend working with Ryan."
We responded:
"Thank you for your review, David! I'm happy to hear that Ryan made your switch to State Farm smooth and enjoyable. Your recommendation means a lot to us. If you need anything else, feel free to reach out!"
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Tatiana Martinez

July 21, 2025

5  out of  5
rating by Tatiana Martinez
"I just recently purchased a car, and made a few phone calls with other insurance companies. I was quoted higher auto policies and on the phone with a representative for two hours and no policy. I hung up and immediately called State Farm. I talked with NICK, who was able to get me an auto policy in 30 minutes!! He was very nice and helpful, and made this process so much easier for me. In 30 minutes vs 2 hours I was able to drive my car off the lot and be fully covered! I needed to adjust my deductibles and spoke with NATE. He explained the benefits and coverage clearly. I was able to make my adjustments easily and now feel confident about my auto policy! Thank you State Farm."
We responded:
"Thank you, Tatiana, for sharing your experience! I'm happy to hear that Nick and Nate were able to assist you efficiently and make the process smooth. It's great to know you feel confident about your policy. If you have any more questions or need further assistance, feel free to reach out anytime. Thanks for choosing us!"
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Lynne Willis

July 15, 2025

5  out of  5
rating by Lynne Willis
"I recently purchased a 2015 Audi - Brennan was amazing in helping me get the insurance information over to the lender. The lender struggled with getting the information into my file. Brennan was so patient and helpful the entire time."
We responded:
"Thank you for your review, Lynne! I'm happy to hear that Brennan was able to assist you with getting the insurance information to your lender. We always aim to provide patient and helpful service. If you have any more questions or need further assistance, feel free to reach out!"
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Brenda Rogers

July 3, 2025

5  out of  5
rating by Brenda Rogers
"Ryan was very patient and helpful. He answered all my questions with lot of knowledge and kindness. Best agent that I have worked with in a long time. Thank you!"
We responded:
"Thank you for your review, Brenda! I'm happy to hear that Ryan provided you with such knowledgeable and kind assistance. It's wonderful to know he made a positive impact on your experience. We appreciate your feedback and are here for any future needs you may have!"
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Laurel Fallick

July 3, 2025

5  out of  5
rating by Laurel Fallick
"Working with Ryan was so easy and a smooth transition! He was super pleasant and very knowledgeable!!"
We responded:
"Thank you, Laurel! I'm happy to hear that Ryan made the process easy and smooth for you. His pleasant and knowledgeable approach is something we truly value. If you need anything else, feel free to reach out!"
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Kim Wohlsein

July 3, 2025

5  out of  5
rating by Kim Wohlsein
"Nik Gambino thank you so much! He is very kind, sweet and kind. I was answered by an actual person instead of an answer machine. State Farm is amazing and the insurance follows the person instead of just the vehicle. This should be standard of all insurance companies. I received quote for a quarter of the price with FULL coverage of what I was paying through an insurance company for partial coverage. This is crazyyyyyyy. Please go through State Farm."
We responded:
"Thank you, Kim! I'm so happy to hear about your positive experience with Nik and the service you received. It's great to know that our approach to insurance and personalized service made such a difference for you. If you have any more questions or need further assistance, feel free to reach out anytime. Thanks for choosing us!"
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Emma Brady

July 3, 2025

5  out of  5
rating by Emma Brady
"Alyssa specifically was very helpful and welcoming when transitioning to a new office/policy. Hopeful for a positive experience with the whole office/team as well!"
We responded:
"Thank you for your review, Emma! I'm happy to hear that Alyssa made your transition smooth and welcoming. We're committed to ensuring you have a positive experience with our entire team. Let us know if there's anything else we can assist you with!"
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Edward Manasse

June 30, 2025

5  out of  5
rating by Edward Manasse
"Brennan Ostrie with Jared Dean State Farm was very responsive and helpful when I called about my house sale."
We responded:
"Thank you for your review, Edward! I'm happy to hear that Brennan was responsive and helpful. Our team is committed to providing excellent service, and it's great to know we met your expectations. Let us know if there's anything else we can assist you with!"
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Pat Z.

June 28, 2025

5  out of  5
rating by Pat Z.
"Worked with Nate at the Alder office. He was wonderful, going way beyond the expected to get my Medigap policy set up. Went to the office on a Saturday to get it done! Highly recommend his services."
We responded:
"Thank you, Pat! I'm happy to hear about your positive experience with Nate at our Alder office. It's great to know he went above and beyond to assist you with your policy, even on a Saturday. We truly appreciate your recommendation. If you need anything else, feel free to reach out!"
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Alblwi Abdulrahman

June 23, 2025

5  out of  5
rating by Alblwi Abdulrahman
"I had a wonderful experience working with Alyssa while transferring my policy from Delaware to Portland, Oregon. She was professional, incredibly helpful, and very informative throughout the entire process. Alyssa clearly explained the benefits of each policy and answered all my questions with great attention to detail. She made the whole transfer feel easy and smooth. I can tell they truly care about their customers, which I really appreciate. I highly recommend working with Alyssa, thank you again for all your help!"
We responded:
"Thank you, Alblwi Abdulrahman, for sharing your experience! I'm happy to hear that Alyssa was able to assist you so effectively with your policy transfer. Our team is dedicated to providing attentive and professional service, and it's great to know Alyssa made the process smooth for you. If you have any more questions or need further assistance, feel free to reach out anytime. Thanks for choosing us!"
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Danielle Lowrey

June 20, 2025

5  out of  5
rating by Danielle Lowrey
"Ryan was super helpful and very informative. He walked me through every step, got me every discount he could and even got me extra coverage for much less than I was paying with my last insurance provider."
We responded:
"Thank you for your review, Danielle! I'm happy to hear that Ryan was able to assist you so effectively and help you find savings while enhancing your coverage. Our team is dedicated to providing exceptional service, and it's great to know we made a positive impact. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Brooke Vogt

June 16, 2025

5  out of  5
rating by Brooke Vogt
"Yale was extremely helpful for setting up my homeowners insurance. He was very efficient and followed up with me when it was time to submit the policy which made it really easy to get taken care of."
We responded:
"Thank you for your review, Brooke! I'm happy to hear that Yale was able to assist you efficiently with your insurance. We strive to make the process as smooth as possible for our customers. If you have any more questions, feel free to reach out!"
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Mr Wiltfong

June 13, 2025

5  out of  5
rating by Mr Wiltfong
"State Farm agent Sarah Clayton helped me out when my agent from another agency (Cedric Berry) lied and tried to cheat me. Thank you Jared for running an honest business and hiring such great staff. Sarah is professional and super nice. I canceled State Farm after 40 years as a customer. Had I had you and Sarah as agents I would still be a State Farm customer."
We responded:
"Thank you, Mr. Wiltfong, for sharing your experience! I'm happy to hear that Sarah was able to assist you with professionalism and kindness. We take pride in maintaining an honest and supportive environment for our customers. If there's anything else we can do for you, please let us know!"
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Jordan Moore

June 5, 2025

5  out of  5
rating by Jordan Moore
"Alyssa was awesome, knowledgeable and efficient at getting me a great Automotive Insurance Policy at a great rate."
We responded:
"Thank you for your review, Jordan! I'm happy to hear that Alyssa was able to assist you effectively with your insurance needs. We appreciate your feedback and are here if you need anything else. Thanks for choosing us!"
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Niki Atterbury

June 5, 2025

5  out of  5
rating by Niki Atterbury
"Service was great. Alyssa did a great job. She was very informed and patient."
We responded:
"Thank you for your review, Niki! I'm happy to hear that Alyssa provided you with informed and patient service. Our team is dedicated to offering great service, and your feedback means a lot to us. Let us know if there's anything else we can assist you with!"
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John Crowder

June 4, 2025

5  out of  5
rating by John Crowder
"Melissa and I during our conversation was very helpful and polite. It was very nice to be in a very positive conversation. She helped me with strait answers. This is so important when speaking with potential customers."
We responded:
"Thank you for your review, John! I'm happy to hear that Melissa provided you with helpful and straightforward answers. We aim to make every conversation positive and informative. If you need anything else, feel free to reach out!"
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CINDY EPIFANIO

June 4, 2025

5  out of  5
rating by CINDY EPIFANIO
"Derek Glowacz has been amazing helping us to make sure we had what was needed. He is great to work with. I highly recommend Derek and State Farm!"
We responded:
"Thank you for your review, Cindy! I'm happy to hear that Derek has been so helpful in ensuring you have everything you need. Your recommendation means a lot to us. Let us know if there's anything else we can assist you with!"
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Brittany Moreno

June 3, 2025

5  out of  5
rating by Brittany Moreno
"Highly recommend speaking with Alyssa Great customer support and very knowledgeable."
We responded:
"Thank you for your review, Brittany! I'm happy to hear that Alyssa provided you with excellent support and knowledge. We appreciate your recommendation and are here to assist you with any insurance needs."
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Or3gun

June 1, 2025

5  out of  5
rating by Or3gun
"Alyssa was super nice and easy to talk to."
We responded:
"Thank you, Or3gun! I'm happy to hear that Alyssa made your experience enjoyable and comfortable. We appreciate your feedback and are always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
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Sarah Brungardt

May 30, 2025

5  out of  5
rating by Sarah Brungardt
"Ryan provided great customer service - explained things clearly and efficiently with a great attitude! I really appreciated him helping me bundle a new life insurance policy with my current car coverage - it was a better rate than Progressive's quote with much better coverage."
We responded:
"Thank you for your review, Sarah! I'm happy to hear that Ryan was able to assist you with bundling your insurance and coverage. It's wonderful to know you found our rates and coverage favorable. If you have any more questions or need further assistance, feel free to reach out anytime. Thanks for choosing us!"
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donamae perdew

May 30, 2025

5  out of  5
rating by donamae perdew
"I had the pleasure of getting State Farm insurance with an agent named Ryan. I appreciate his candidness as well as his expertise. He wasn’t pushy at all, but very patient and explained things well. If he wasn’t sure about a question that I asked, he would follow up and make sure he found the answer. Thank you, Ryan For being a good neighbor! 😁"
We responded:
"Thank you for your review, Donamae! I'm happy to hear about your positive experience with Ryan. His dedication to providing clear and patient service truly reflects our commitment to being a good neighbor. If you have any more questions or need assistance in the future, feel free to reach out!"
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Shahab Hossaini

May 27, 2025

5  out of  5
rating by Shahab Hossaini
"Wonderful service! And they continue to provide great services and follow-up in all our interactions."
We responded:
"Thank you for your kind words, Shahab! I'm glad you had a great experience with our service. If you have any questions or need any other assistance, feel free to reach out. We're here to help!"